Banners can be used for Book Club, Girls Night or birthday decor for a book lover. The letters are not hand painted. I create the letters with acid free, high quality paper and other embellishments. All letters are in uppercase letters. Colors and sayings are custom and can be anything the customer wants. SHIPPING FREE SHIPPING in the US. All items are handmade by me so shipping time is usually between 1-2 weeks after placing your order, however it may arrive before then. LETTER DETAILS ** paper letter ** 5” tall ** Hanging: The letters will be attached to a piece of durable string. You can tie or tape the string to the area you want it hung. RETURNS Each set of letters are made to order. Unfortunately since they are custom-made there will be no refunds, returns, or exchanges. Each package is put together in the best way I can, but I cannot control the Post Office and their handling of the packages. If the product does arrive damaged, please contact me within one week of arrival.