Your pets name will be hand stamped on a .925 solid sterling silver tag that is cut from raw sterling silver and formed into a beautiful tag charm. A paw print of your choice is added to the corner of the charm. { D E T A I L S } Sterling silver tag charm measures 1/2" X 3/4" Sterling silver ball chain comes in 16", 18" and 20" lengths. { H A N D S T A M P I N G P R O C E S S } All is done by hand Hand stamping is a process where each letter is individually stamped into the metal. Each letter may not line up perfectly and some letters may be deeper than the others. Although I do try my best to make sure each letter is as straight as possible. This is not to be considered a defect and adds to the charm of each piece. { R E T U R N P O L I C Y } I do not except returns on personalized items, however, if there is a problem with you order such as a spelling mistake, defect on my part or I send an incorrect item, please contact me and I will be happy to assist you